Do you provide free samples?
Yes, we provide free samples upon request. Simply provide us
with your UPS/DHL/FedEx/TNT account, and we will ship the samples
to you within 1 to 2 business days.
What is your quality guarantee?
VDATA offers a Lifetime Warranty for its products. We will
exchange any of our products that become defective under normal
use. Also, if the product is no longer available, we will replace the product
with one that has similar or better specifications.
VDATA reserves the right to deny any replacement of the products, including loss of product, physical damage, or misuse of products.
Do you provide design services?
Yes, VDATA owns its graphic department and our talented graphic
designers can help you create your own stunning artwork! We charge a small fee of $199 for graphic designs and
prototype-making. This fee is refundable when your order exceeds
How do I place orders?
For new customers, please send a payment of $199 to our PayPal
or bank account. This fee will be used for graphic design and
prototype-making, and it is refundable if your order
exceeds 500 pieces. Upon confirmation of the design and
prototype, please send us the full payment to confirm mass production.
For existing customers, if there is no new design or
prototype needed, please send us the full payment to confirm mass production.
Note: We accept ONLY bank wire transfers
or T/T for mass production, and our typical delivery time is 6
to 14 business days.